Help
Most questions are answered below. If yours is not, write to us — telling us the device and roughly when the problem happened usually saves a round trip.
- Is Boodo free?
- Yes. There are no in-app purchases, no subscription, no locked stories and no advertising. Every child using Boodo gets all of it.
- Does Boodo record my child's voice?
- No. When your child reads aloud, the words are recognised, compared with the story, and the audio is discarded immediately. Boodo never stores or uploads a recording.
- Does Boodo work without internet?
- Yes. Eighty-two stories and every illustration are inside the app when you install it, so it works on a plane, in a car, and in a home with no broadband. When there is a connection, new stories arrive in the background.
- What age is Boodo for?
- Boodo is designed for children aged about four to ten.
- Does my child need an account?
- No. Children do not create accounts. A profile is made on the device and the reading history stays there unless a school has connected the tablet.
- How do I connect Boodo to my child's school?
- A school gives you a short code. Open the grown-up settings, turn on the school option and type the code in once. It is optional — everything else works without it.
- Which devices does Boodo run on?
- iPhone and iPad running iOS 18 or later, and Android phones and tablets running Android 8 or later.
Still stuck?
Email us and we will help: support@boodo.co